You need a high speed internet connection, an IP phone (like the three phone types from earlier), a hosted or On-Premise PBX, SIP Trunks & DIDs. We also recommend a SIP-aware firewall in place.
The only time you will need a computer is if you are going to be using a softphone client.
hynotel has partnered with Bria, a dynamic, next generation softphone application that enables you to manage your communications easily and efficiently – all from your desktop computer or smartphone app. The Desktop Client is Windows & Mac compatible and the Mobile apps are available for iOS (iPhone/iPad, iOS 10.0 & above) & Android devices (4.4 & above).
Yes! VoIP providers will allow you to port your phone number to their service including toll-free numbers (such as 800 numbers). However, all virtual numbers may not be able to be ported depending on the provider. We can determine portability of your existing phone number before deployment.
Yes. The FCC is already taking the steps to expedite the analog network sunset, which has a target date of 2020. The government is funding the discontinuation of copper lines with the goal of improving E911 VoIP calling. They also have a national broadband plan in alignment with the analog disconnection to assure that broadband/mobile capability is available everywhere that the PSTN is today.
For VoIP, you'll need a secure network in place, but nothing more than what protection you would usually deploy for your data network. There is a higher level of security need for data applications than for phone conversations. You actually could improve your level of telephony security simply by piggybacking your VoIP service on the more secure data network.
Yes. VoIP can transmit faxes, however the protocol is not reliable yet. If you have a fax machine, we recommend using an analog line or eFax. Hosted VoIP services can also support faxing but may charge an extra fee.
Yes! The Follow Me feature of a VoIP PBX allow you to route any incoming calls to a phone number of your choice, including cellphones. You can set it up to go directly to your cellphone at anytime or to redirect it after the caller tries your office phone for a certain amount of time.
You can reach out to your rep at neoRhino in order to help you devise a turn-key solution from inception to implementation whether it’s hosted or an On-Premise Rhynotel VoIP Phone system.
